~sircmpwn/sr.ht-docs

5ae5f88b42dfdace47c5ca07414d4dc6993b5e17 — Drew DeVault 2 years ago fa42848
Use h2 on billing FAQ
1 files changed, 10 insertions(+), 10 deletions(-)

M billing-faq.md
M billing-faq.md => billing-faq.md +10 -10
@@ 9,7 9,7 @@ join [#sr.ht on irc.freenode.net][irc]. Let me know if you have any questions.

[irc]: http://webchat.freenode.net/?channels=%23sr.ht&uio=d4

# Why do I have to pay for sr.ht when GitHub, GitLab, etc are free?
## Why do I have to pay for sr.ht when GitHub, GitLab, etc are free?

Providing high-quality services for the free and open-source community cannot be
done for free. There are lots of ways services like sr.ht can be funded. Most


@@ 31,26 31,26 @@ service we can. Your fee pays for the cost of operations and to keep someone
online to maintain the site, develop features, and provide support for a
reliable site.

# What are the differences in the plans? Which should I pick?
## What are the differences in the plans? Which should I pick?

There are no differences between the plans, all of them have equal access to
sr.ht's services. You should choose the plan which best matches your financial
needs and investment in sr.ht.

# What are the limitations on free accounts?
## What are the limitations on free accounts?

During the alpha, free accounts are not limited in any way. After the alpha,
free accounts will not be allowed to own resources, including git repositories,
bug trackers, mailing lists, etc, nor submit builds on builds.sr.ht. They will,
however, be able to contribute to projects maintained by paying users.

# I can't afford an account. Am I out of luck?
## I can't afford an account. Am I out of luck?

Just send me an email explaining your circumstances and I'll help you out. Part
of the fees from paid accounts are used to subsidize users who aren't able to
pay.

# Earning service credits for contributing to sr.ht
## Earning service credits for contributing to sr.ht

As an open source project, sr.ht accepts patches from its users. In exchange for
having nontrivial patches merged to sr.ht, free service can be issued to your


@@ 59,17 59,17 @@ after your patch is merged.

[Read more about contributing to sr.ht here](sr.ht#development).

# Can I cancel or change my plan?
## Can I cancel or change my plan?

Yes, you can cancel or modify your plan at any time. Visit the [billing
page](https://meta.sr.ht/billing) to make changes. Your current billing period
will be completed and the changes will take place at the start of the next one.

# Can I get an invoice?
## Can I get an invoice?

You can download invoices from the [billing page](https://meta.sr.ht/billing).

# How much money does sr.ht have/spend/make?
## How much money does sr.ht have/spend/make?

We're still currently in the first fiscal quarter of sr.ht's lifetime of
accepting payments. However, I intend to publish quarterly financial reports to


@@ 86,11 86,11 @@ sr.ht is self-hosted in a secure colocation facility in Philadelphia, with
backup facilities in San Francisco. Your data is never stored in a third-party
cloud.

# Can I deploy sr.ht on my own infrastructure instead of paying for an account?
## Can I deploy sr.ht on my own infrastructure instead of paying for an account?

Yep! [Here are instructions](https://man.sr.ht/installation.md).

# Do you offer paid support plans?
## Do you offer paid support plans?

Yep! Paid support is available for both users of the hosted service and users
who deploy sr.ht to their own infrastructure. [Send me an