@@ 6,27 6,32 @@ title: What's the scope of Sourcehut's alpha?
We aim for a higher standard of quality than most software & services working in
this domain. What we consider an alpha passes for a production-ready system to
some. We provide the following guarantees and caveats regarding the production
quality of the SourceHut hosted services.
some. Today, SourceHut is relied upon by thousands of projects as a robust,
secure, and reliable service. We have [better uptime](https://status.sr.ht) than
[GitHub](https://www.githubstatus.com/) or [GitLab](https://status.gitlab.com/).
## Alpha guarantees
### Account data is safe and secure
We provide the following guarantees regarding the production quality of the
SourceHut hosted services:
We carefully and constantly back everything up and multiple redundant systems
have to fail before anything is lost — all important account data is
stored with at least 4 redundancies, and as much as 8. Our backups are regularly
tested and monitored, and have been proven in contingency situations. Your data
will be carefully migrated and preserved through each stage of development, from
alpha to beta and into production; there will not be a "clean slate" event.
### Your account data is safe and secure
We take frequent backups and use highly redundant systems to store your data.
We utilize [extensive active monitoring](https://man.sr.ht/ops) and frequent
testing to ensure the reliability of our backup systems. Each development change
which requires changes to our storage systems is carefully planned for to ensure
your account data is carried over intact. There will be no "clean slate" event
as we progress from the alpha to the beta to production.
We also take great pains to carefully ensure the security of all of its systems.
We use a distributed architecture which shares data internally between services
on a "need to know" basis. Your data is hosted on owned hardware colocated in
private, secure facilities. We do not use public clouds and we do not share
your data with any other business, with the notable exception of payment
processing (so that you don't have to trust us with your credit card number).
on a "need to know" basis. Your data is hosted on privately owned hardware
colocated in private, secure facilities. We do not use public clouds. We store
only as much data as is necessary to faciliate your services, and data is shared
with third-parties on a strict need-to-know basis, and only after you have
explicitly consented to this sharing. For details, see
### Your voice matters
@@ 38,17 43,21 @@ where we take questions and feedback from users.
## Alpha caveats
However, we also hold some caveats regarding the alpha.
### Payment will be required later
From the beta onwards, unpaid accounts will be limited to read-only access to
their own projects. Affected users will be emailed at least 60 days in advance
of the transition. Users who host their own instance of Sourcehut, on their own
servers, will be unaffected by this.
servers, will be unaffected by this. Additionally, financial aid will be
provided to those who cannot pay; no one is going to be priced out.
The exact details of any billing changes will be discussed extensively with the
community well in advance, and you are welcome to make yourself heard in these
Unpaid accounts will still be able to contribute to projects on the platform,
and in fact you can use most services without having an account at all. Payment
will only be required to have ownership over resources, submit build jobs, and
See the [billing FAQ](https://man.sr.ht/billing-faq.md) for details.
### Some services are incomplete