~mrlee/www.kamelasa.dev

c07f1daa34faa8d246b6b4d2d5544e7b009ad593 — Lee Machin 10 months ago c957f3d
Add footnotes
3 files changed, 9 insertions(+), 3 deletions(-)

D images/haskell-logo.png
A images/tc.jpg
M posts/celebrate-each-other.md
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@@ 5,7 5,7 @@ category: personal
status: published
---

Back when I worked at Typeform, it really surprised me that they casually used a system of extrinsic motivation to reward good work, and to appreciate and recognise others. That's a long-handed way of saying that they used a service called Bonus.ly[^0] and integrated it with the company chat app, which at the time was HipChat[^1] (hands up if you remember *not* using Slack?). We had an internal currency called Typecoin (TC)[^3] and you had a budget of 250 a month to offer to your fellow colleagues as an extra way of saying thanks, or shouting out. Those coins actually converted to cash or Amazon gift vouchers, it was actually pretty cool. Most of the time I'd cash out, go to the Mercadona by the beach at La Vila Olimpica (which was around the corner from our office), and buy around 10€ worth of Haribo sweets for the whole office to enjoy. It was usually either a 'ThursYAY' or 'TuesYAY' depending on what mood I was in.
Back when I worked at Typeform[^0], it really surprised me that they casually used a system of extrinsic motivation to reward good work, and to appreciate and recognise others. That's a long-handed way of saying that they used a service called Bonusly[^1] and integrated it with the company chat app, which at the time was HipChat[^2] (hands up if you remember *not* using Slack?). We had an internal currency called Typecoin (TC)[^3] and you had a budget of 250 a month to offer to your fellow colleagues as an extra way of saying thanks, or shouting out. Those coins actually converted to cash or Amazon gift vouchers, it was actually pretty cool. Most of the time I'd cash out, go to the Mercadona by the beach at La Vila Olimpica (which was around the corner from our office), and buy around 10€ worth of Haribo sweets for the whole office to enjoy. It was usually either a 'ThursYAY' or 'TuesYAY' depending on what mood I was in.

Of course, I've just linked recognition to financial reward. That wasn't really the main goal of the system though, although it operated as a nice side-effect. You couldn't gift some of your TC without connecting it to a company value and also explaining what they did to earn it, and all of this would be posted publically to a special channel in HipChat (as well as the application itself) for everyone to see. There was even a leaderboard and it was quite exciting to see who made it to the top each month (I held the record for a few months, it was a nice ego boost).



@@ 15,7 15,7 @@ The reason I bring this up so fondly is because the act of recognition was an ac

The difference is that, for the majority of my career, recognition, acknowledgement and appreciation are not typically given in such an active way. The abundance of what you provide, that they appreciate, leads to it becoming an expectation. Only when it is time for you to leave or move on does the scarcity mindset kick in and you are showered with love and support. Because they won't be able to enjoy your presence or benefit from your skills any more.

Before I continue, I'm sure some people (particularly current colleagues) reading this at the time of writing will think... is Lee talking about Babylon and why he's leaving? Is he airing his laundry? Emphatically, I am not :) but let's talk about Babylon anyway.
Before I continue, I'm sure some people (particularly current colleagues) reading this at the time of writing will think... is Lee talking about Babylon[^4] and why he's leaving? Is he airing his laundry? Emphatically, I am not :) but let's talk about Babylon anyway.

When I joined Babylon in early 2019, one of the first things I did after settling in was, well, 'make a name for myself' on Slack. Because of course, HipChat stopped being a thing in 2019. I wanted to take that positivity I experienced at Typeform, in Barcelona, and see if something similar could happen in London. I made a gratitude channel and basically name-dropped colleagues, explaining what I appreciated through the onboarding process and the initial few weeks. Little did I know a similar scheme was being built in parallel and not long after, we got our Feel Good Fridays, which accompanied a huge list of collated messages of gratitude, recognition, and acknowledgement from one colleague to another.



@@ 25,4 25,10 @@ And that, for me, is my key learning after all these years. 'Celebrating success

What I'm saying in a pretty long-winded way is that we people make the success what it is, and success comes in so many diverse forms! It's not just a project delivered on time, or a feature boosting MRR, or an uptick in retention against churn or whatever abstract work-related metric you can conjure up. It's not just a business goal, it's a _fucking plethora_ of personal goals, desires, likes, dislikes, passions, and serendipitous interactions, all of which can mingle and mesh until you get that moment of genius, or you go home feeling happy and contented. Or whatever it is you want from life.

Celebrate each other, celebrate yourselves.
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Celebrate each other, celebrate yourselves. 🥳

[^0]: <https://www.typeform.com/>
[^1]: <https://bonus.ly/>
[^2]: <https://en.wikipedia.org/wiki/HipChat>
[^3]: <https://www.mrlee.dev/images/tc.jpg>
[^4]: <https://www.babylonhealth.com/>